Skip to main content
Start by re-running the failing command with --verbose for more detail. If you need to gather logs from every node to investigate further, see Collecting Debug Information.

rdt command not found after installing

The RPM installs RDT for the deployment user with pip install --user, which places the rdt command under ~/.local/bin. That directory isn’t always on PATH by default. Solution: add it to your PATH:
Add this to your shell profile (e.g. ~/.bashrc) to make it permanent. See Installation for other install paths and details.

SSH connection or authentication failures

A node-level command (distribute, setup, start-services, collect, clean, reset, etc.) hangs or fails with a connection or authentication error. Every node-level operation connects over SSH using the credentials from Global Options & Credentials (--user/--key/--password/--ask-password), and needs sudo access on the node once connected; see Prerequisites. Solution: verify you can connect manually with the same credentials (ssh -i <key> <user>@<node>), confirm the SSH user has passwordless (or password) sudo access on the node, and pass --user/--key or --ask-password explicitly if your local SSH defaults differ from RDT’s.

RDB module fails to start because its storage device isn’t accessible

The RDB module fails to boot, and its error log shows it couldn’t open its storage device. ls -la on the device shows it’s still owned by root:disk instead of regatta:regatta. As described in What Changes on Your Nodes, RDT changes ownership of every storage device referenced by an RDB module to regatta:regatta via a udev rule. If the path you reference in your config is a symbolic link (for example a device-mapper or multipath alias under /dev/mapper/) rather than the underlying device node itself (for example /dev/dm-*), ownership needs to end up on the real device the link resolves to, not just the link. Solution: resolve the link and fix ownership on both the link and its target:
Prefer referencing the resolved device path directly in your config instead of a symlink, so RDT’s ownership change reliably applies to the actual device.

setup warns that jemalloc wasn’t found

As described in What Changes on Your Nodes, setup looks for libjemalloc on the node (under /usr/lib64, then as a fallback via the system’s shared library cache) to wire it in as LD_PRELOAD for the SM and SNA module environments. This warning is expected and doesn’t block deployment; it’s a performance optimization, not a requirement. Solution: none needed. If you want the performance benefit, install libjemalloc on the node and re-run setup.

Cluster stays down after reset

reset stops services, clears all RegattaDB data, and restarts services, but it does not automatically reconfigure or restart the database afterward: it leaves you at the same point as right after start-services, with nothing configured or started yet. Solution: run configure and start-cluster again once reset finishes:
See RegattaDB Lifecycle for the full sequence.